Spas are places of comfort, relaxation and retreat from the stresses of everyday life. On the business side, however, running a spa requires constant work and meticulous attention to detail. Appointments get moved around, utilities must be monitored and used efficiently, and cleaning and maintenance work can be exhaustive.
That’s why it’s essential to take advantage of mobile technology in managing your spa. Nothing keeps appointments better than a shared calendar that customers and businesses can monitor at all times. And mobile apps have countless features that can help your spa run at maximum efficiency.
Types of Spas
The exact origin of the spa is not known, but some believe that the name actually originated as an acronym for the Latin phrase, “salus per aquae” – which translates to “health through water” in English. Much of what we know about early spas revolves around a promotion of health through some form of water therapy.
Today, spas feature an assortment of benefits and serve a number of applications – from beauty and restoration to physical therapy. In general, the modern spa is a place in which wellness, beauty and/or relaxation are promoted by way of services like skin treatment, aromatherapy, sauna, massage, and hot tub or other soaking treatment.
In order for the customer to have a positive experience at your spa, they must be able to find a good time slot in its schedule. Overbooking and underbooking both have adverse effects on customer experience and business efficiency. You can try downloading a scheduling app like as Google Calendar, or you can buy your own app that can interact with your customers in setting and keeping appointments.
The spa experience is not always easily laid out with pricing for the customer, which can result in a lot of unnecessary confusion in the billing phase. This is easily avoidable now with electronic transactions made possible through various mobile apps and commercial platforms.
Spas often come with an assortment of services and features. It’s important that your customers understand the full breadth of services that your spa provides (physical therapy, sauna, facials, etc.). Otherwise, how will you make the sale? The best method is to design your own app in order to have the best layout/presentation of menu items possible. No one knows your palette or theme better than you.
One of the most important factors of any spa, which too often is overlooked, is the maintenance involved with managing that sort of business. Your space needs to convey a feeling of cleanliness to your customers. Keep on top of maintenance tasks by having a mobile app that sends you reminders and notifications tailored toward your business and its needs.
The new mobile age is great for businesses and startups, because it empowers them with new possibilities in customer interfacing. Products and services can be called up from the convenience of our mobile devices, and mobile apps are proliferating constantly with new ways to make our lives easier and more enjoyable. Take advantage of this technology and build an app for your spa today in order to provide the best experience possible for your customers.